Emails a trap for the unwary
Experts warn that negotiating the do's and don'ts of email can be a tricky area, and that "think before you send" is something every worker should make their motto.
On the plus side, the experts also say that those who are familiar with some simple rules of email etiquette and protocol are unlikely to offend or overstep any workplace boundaries.
Email is a form of communication that leaves plenty of room for misinterpretation and misunderstanding
Put in phrases like 'thank you', 'nice to talk to you' or 'thank you for your time". They immediately set the tone as courteous and friendly."
Sunday says for younger workers who have grown up on text, email and blogging, using email formally can be challenging. On your first day at work "starting an email with 'hi guys' is clearly not appropriate and possibly offensive. You have to wait at least until you know the environment before being informal. It may then be OK to drop the formalities, but it may not."
"Less is more" is another rule best applied to workplace emails. Harassing colleagues or clients with unnecessary, unpleasant or even overly familiar email contact is a no-no. That includes filling their inbox with jokes, cute pictures or inspirational mottos
Pause before sending if the email contains anything even slightly controversial or confrontational.
While sticking to rules of etiquette and grammar is important, staying within the law is vital.
Schreier Joffe says another danger is the ease of distribution of email. "It's the press of a button and the information has gone to 100 people.
Social networking sites have provided a whole new set of curly problems. But there are exceptions and even just activities that are not advisable for anyone with ambition. "
Schreier Joffe says problems will arise, however, if the outrageous activity you are posting pictures of has taken place at an after-work party or work-based social function.
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